Terms of Service
Welcome to grapeguides.com. The following are the rules ("Terms") that govern use of the grapeguides.com website ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. grapeguides.com ("grapeguides") reserves the right to change these Terms at any time, effective immediately upon posting on the Site.

1. Permitted Use

You agree that you are only authorized to visit, view, and retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify, or otherwise distribute the material on this Site for any commercial use, or for any purpose other than as described in these Terms. You also agree not to deep-link to the Site for any purpose, unless specifically authorized by grapeguides.

Use of the Site is void where prohibited. By using this Site, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all the Terms and Conditions of this Agreement.

2. Registering with grapeguides.com

In order to take advantage of certain features on the Site, you may be required to register with grapeguides. For example, you may be required to register with grapeguides if you want to set up a "My Profile" account, where you can save your favorite winery profiles, receive discount offerings or other information from grapeguides, or save your winery reviews and wine trails. You are also required to register with grapeguides if you want to post reviews. You may also be required to register to receive newsletters with winery or other event information from grapeguides. grapeguides’ use of any personal information that you provide to grapeguides.com during any registration process is governed by grapeguides’ privacy policy.

3. grapeguides Account

To use some of the features on the Site, you may be required to create an account and provide information about yourself to us. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason. There are two types of accounts:

A "Personal Account" is an account for your personal, non-commercial use only. In creating a Personal Account, we ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else (e.g., adopt the identity of a celebrity or your next-door neighbor), provide an email address other than your own, or create multiple Personal Accounts.

A "Business Account" is an account to be used solely for the purpose of representing your business on the Site. In creating or updating a Business Account, you must be an authorized representative of the business in question, and you must provide complete and accurate information about yourself and the business you represent. You may not provide an email address that is not your own or create multiple Business Accounts for the same business.

4. Posting Reviews on grapeguides.com

grapeguides reserves the right, but not the obligation, to refuse to post or to remove any review if it contains or features any of the following:

Offensive, harmful and/or abusive language, including without limitation expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.);
References to illegal activity, malpractice, purposeful overcharging, false advertising or health code violations;
Reviews submitted by the reviewed business' employees (past or present) or competitors as determined by grapeguides;
Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., "this place is great!") as determined by grapeguides in its sole discretion;
Reviews commenting on other users;
Content that contains personal attacks or describes physical confrontations and/or sexual harassment;
Excessive damage caused by business or service to person or property;
Personal information or messages including email addresses, URLs, phone numbers and postal addresses;
Messages that are advertising or commercial in nature, or are inappropriate based on the applicable subject matter;
Language that violates the standards of good taste or the standards of this website, as determined by grapeguides in its sole discretion;
Content determined by grapeguides to be illegal, or to violate any federal, state, or local law or regulation or the rights of any other person or entity;
Language intended to impersonate other users (including names of other individuals) or offensive or inappropriate user names or signatures; or
Content that is not in English, that is encrypted or that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, interfere with, intercept or appropriate any system, data or personal information.

5. Reviews are not Endorsed by grapeguides.com

Reviews do not reflect the views of grapeguides; its parent, subsidiary or affiliated companies; or its employees, officers, directors, or shareholders. grapeguides does not assume responsibility or liability for any review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.

6. Use of Content and Ownership

Reviews and other content that are submitted to grapeguides shall be owned exclusively and in perpetuity by grapeguides. Such exclusive ownership means that grapeguides, its parent, subsidiary, and/or affiliated companies have the unrestricted, perpetual, and exclusive right to use, reproduce, modify, translate, transmit, and distribute any and all materials and communications regarding and including submitted reviews. grapeguides is under no obligation to give credit or pay any consideration to you for your reviews.

7. Links and Search Results

The Site may automatically produce search results that reference or link to third-party sites. grapeguides has no control over these sites or the content within them. grapeguides cannot guarantee, represent, or warrant that the content contained in these sites is accurate, legal, and/or inoffensive. grapeguides does not endorse the content of any third-party site, nor do we warrant that it will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against grapeguides for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify grapeguides at legal@grapeguides.com, and grapeguides will investigate your claim and take any actions grapeguides deems appropriate at our sole discretion.

8. Offline Conduct

Although grapeguides cannot monitor the conduct of its users off the Site, it is a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any user without his/her prior explicit consent.

9. Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not copy, reproduce, alter, modify, create derivative works from, or publicly display any content (except for your own personal, non-commercial use) from our Site without the prior expressed written permission of grapeguides.

10. Unauthorized Use of the Site

Illegal and/or unauthorized uses of the Site, including, but not limited to, unauthorized framing of or linking to the Site or unauthorized use of any robot, spider, or other automated device on the Site, will be investigated and subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.

11. Eligibility

You may not use the Site if you are under twenty-one (21) years of age.

12. Violation of the Terms

You agree that monetary damages may not provide a sufficient remedy to grapeguides for violations of these terms of use and you consent to injunctive or other equitable relief for such violations.

13. DISCLAIMERS

GRAPEGUIDES DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH, OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. GRAPEGUIDES CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. GRAPEGUIDES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GRAPEGUIDES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, AND PUNITIVE AND CONSEQUENTIAL DAMAGES.

grapeguides disclaims any and all liability for the acts, omissions, and conduct of any third-party users, grapeguides users, advertisers, and/or sponsors on the Site, in connection with the Site, or otherwise related to your use of the Site. grapeguides is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the Site to grapeguides at legal@grapeguides.com. grapeguides may investigate the claim and take appropriate action, at its sole discretion.

14. LIMITATION ON LIABILITY

EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT WILL GRAPEGUIDES BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF GRAPEGUIDES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Disputes

These Terms shall be construed in accordance with the laws of the State of California, and the parties irrevocably consent to bring any action to enforce these Terms before an arbitration panel or before a court of competent jurisdiction in San Francisco, California if seeking interim or preliminary relief or enforcement of an arbitration award.

16. Indemnity

You agree to indemnify and hold grapeguides, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including your use of the Site to provide a link to another site or to upload content or other information to the Site.

17. Contact Us

If you believe that any content shown on or transmitted through the Site violates these Terms or your copyright please contact grapeguides at legal@grapeguides.com. In the case of a copyright violation please provide the following information:

A description of the copyrighted work or other intellectual property that you claim has been infringed;
A description of where the material that you claim is infringing is located on the site (including the exact URL);
An address, a telephone number, and an e-mail address where we can contact you and, if different, an e-mail address where the alleged infringing party can contact you;
A statement that you have a good-faith belief that the use is not authorized by the copyright or other intellectual property rights owner, by its agent, or by law;
A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf; and
Your electronic or physical signature.


It is often difficult to determine if your intellectual property rights have been violated. We may request additional information before we remove allegedly infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove both parties' content.